Learning Solutions for IT

MISNet Education's 100% Student Satisfaction program applies to those publicly scheduled Instructor-Led Training Information Technology classes. In the event that a student who has completed such a class and been present for all of the offering is not, in his/her reasonable opinion, satisfied with the class, then the student must notify MISNet Education by emailing [email protected] or sending a fax at +63(2)845-3122 within 5 business days of the completion of the class. MISNet Education will then permit the student to retake the same version of the same class title once more for free within 180 days of our receipt of the notification.

Cancellation Policy

If we must cancel your class:

MISNet Education makes every effort to assure your class is delivered when scheduled. However, unforeseen issues can arise. Should issues like an instructor emergency, facility emergency, or low enrollment require us to postpone your class, we will provide you with as much advance notice as possible � in most cases, at least 10 business days. Once notified, you have the right to reschedule or request full credit. We advise you to keep this policy in mind as you make travel arrangements, as we shall not be liable for non-refundable travel costs.

If you must cancel your public class enrollment:

If you are unable to attend a class for which you are enrolled, we ask that you provide us with as much advance notice as possible to help us meet our class delivery. The following chart explains the advance notice class charge policy:

Advance Notice	Enrollment Charge
When 10 or more business days prior to class start	None
When 4 to 9 business days prior to class start	50% of class fee
When 3 or fewer business days prior to class start	100% of class fee

If you must cancel your on-site class engagement:

If you are unable to hold your scheduled on-site class, we ask that you provide us with as much advance notice as possible. The following chart explains the private class cancellation charge policy:

Advance Notice	Class Charge
When 10 or more business days prior to class start	None
When 9 or fewer business days prior to class start	P3,500 per class day

Pre-registration Policy

Attendance in any MISNet Education course is by pre-registration only. While MISNet Education will make every effort to accommodate a walk-in customer, we reserve the right not to admit any person who has not pre-registered for a MISNet Education course. A confirmation letter or email will be issued as your proof of registration. MISNet Education disclaims any liability for any costs and expenses incurred by non-admittance.

Special Class Requests

MISNet Education will be more than happy to entertain special class requests from our clients. In order to maintain and manage the logistical requirements necessary in setting up a class for a special class, MISNet Education requires two weeks advanced notice in order to facilitate the delivery of the class.

Special Instructor Request

MISNet Education takes pride with the reputation our instructors maintain and as such we welcome requests for specific instructors to teach our classes. While it is always our goal to accommodate your request, circumstances may make it difficult or impossible for us to make a specific instructor available to you.

Prerequisites

Students are required to meet the necessary technical prerequisites as stated in the course descriptions.
Fulfillment of prerequisites ensures that classes progress at the planned pace and that everyone derives the maximum benefit from them. If you have not attended a prerequisite course, your job experience may qualify you. If you have specific questions, please call our Training Coordinator at 63(2)751-2871 and ask for assistance in determining which courses you should attend.

Payment options

When you�re ready to purchase MISNet Education training and certification services, you can choose from the following convenient payment methods:

Policies

100% Student Satisfaction